Privacy Policy for Earthly
Effective Date: [01-08-2021]
Last Updated: [27-05-2025]
Welcome to Earthly (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our e-commerce website www.myearthly.in (the “Site”). By using the Site, you agree to the terms of this policy.
1. Information We Collect
We collect the following information to provide and improve our services:
- Personal Information: Name, email address, phone number, shipping address, payment details (processed securely via third-party gateways), and order history.
- Technical Data: IP address, browser type, device information, cookies, and usage patterns (e.g., pages visited).
- User-Provided Data: Feedback, reviews, and communications with customer support.
2. How We Use Your Information
Your data is used for:
- Processing orders, payments, and deliveries.
- Communicating about orders, offers, and updates (with your consent).
- Enhancing user experience and personalizing recommendations.
- Improving our Site, products, and services.
- Complying with legal obligations (e.g., tax laws).
3. Sharing Information with Third Parties
We share data only as necessary with:
- Payment Processors: Razorpay, PayPal, or other secure gateways (card details are not stored by us).
- Shipping Partners: Delivery services like India Post, FedEx, etc.
- Service Providers: IT support, marketing agencies, and analytics tools (e.g., Google Analytics).
- Legal Compliance: When required by law or to protect our rights.
4. Data Retention
We retain your information only as long as needed for order fulfillment, legal obligations, or business purposes. You may request deletion of non-essential data (see Section 7).
5. Security Measures
We implement safeguards, including SSL encryption, secure payment gateways, and restricted access to data. However, no online method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under Indian laws, you have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications (use the “unsubscribe” link in emails).
- Withdraw consent for data processing (may affect service availability).
To exercise these rights, contact us at [support@myearthly.in].
7. Cookies and Tracking
We use cookies to:
- Enable essential site functions (e.g., shopping cart).
- Analyze traffic and user behavior.
- Deliver targeted ads (with your consent).
Manage cookies via browser settings, but note this may limit site functionality.
8. Children’s Privacy
Our Site is not intended for users under 13 years of age. We do not knowingly collect data from children.
9. International Data Transfers
Data may be processed or stored globally through third-party services (e.g., cloud hosting). We ensure such transfers comply with applicable Indian laws.
10. Updates to This Policy
We may update this policy periodically. Changes will be posted on the Site, with the “Last Updated” date revised. Continued use constitutes acceptance of amendments.
11. Grievance Officer
For questions or concerns, contact our Grievance Officer:
Name: Shivansh Singh Rajput
Email: support@myearthly.in
Address: Sushant Lok Phase 1, Sector 52a, Gurugram 122002
Phone: +91-99810-96722
Contact Us
For inquiries about this Privacy Policy:
Email: [support@myearthly.in]
Address: Sushant Lok Phase 1, Sector 52a, Gurugram 122002
Phone: +91-99810-96722
Thank you for trusting Earthly with your personal care and data.
